Frequently Asked Questions
SALES AND LIMITED TIME OFFERS WILL ONLY BE HONORED FROM THE TIME THEY ARE ANNOUNCED, TO THE TIME THAT THEY ARE REMOVED. ORDERS PLACED BEFORE A SALE STARTS, OR AFTER A SALE ENDS, WILL NOT BE ELIGIBLE FOR SALE OFFER.
ITEMS OUT OF STOCK AT TIME OF FULFILLMENT WILL BE REFUNDED TO CARD ON FILE.
WHERE DOES SHEPHERD MEATS DELIVER?
Shepherd Meats delivers Nationwide within the contiguous United States, officially the conterminous United States.
WHEN CAN I EXPECT MY ORDER TO ARRIVE?
Orders placed by 3:00 PM PST on Tuesday will arrive on the following Friday.
WHAT COMES IN MY SHEPHERD MEATS BOX?
First, you’ll receive a heavy-duty corrugated box. Upon opening your Shepherd Meats box, you will find a double bubble lining that protects and maintains temperatures. Remove the seal and find our reusable cold brick gel packs. Yes! Our refrigerants are reusable so reuse and freeze, please. Your goods are under the gel pack. Enjoy in good health and wellness.
ARE THERE ANY HORMONES OR ANTIBIOTICS IN YOUR MEAT?
No! Never! Ever! If there was, it wouldn’t be “Tayyeb” (pure & clean).
WHY IS YOUR MEAT DARK RED AND NOT PINK?
Because the animal lived a natural process, the way nature intended. Antibiotic filled meat is pink, and this is the meat you see in the grocery store. The rich natural deep coloring is the result of animals that live a pure and clean “Tayyeb” lifestyle.
HOW LONG CAN I KEEP MY MEAT IN THE REFRIGERATOR?
Shepherd Meats products and portions come in a tight vacuum seal. We recommend you consume or freeze within six days from its delivery. For poultry, items use or freeze within three days. Your local beef comes fresh, and it’s unique in that you can keep it in the refrigerator for a more extended time.
WHAT ITEMS COME FRESH?
All our local items are fresh.
WHAT COMES FROZEN?
Poultry, goat, and products from abroad (e.g., Australia, New Zealand) are frozen.
IS SHEPHERD MEATS BEEF GRASS-FED?
Of course, all our beef is grass-fed, and live grazing on pastures, meadows, and grasslands. We offer grass-fed-grain-finished, grass-fed carrot-finished, and grass-fed grass-finished beef.
DOES SHEPHERD MEATS MAKE USE OF THE ENTIRE CATTLE?
Yes! Out of respect for our animals, “We use everything but the Moo!”
WHAT IS THE GRADE OF YOUR BEEF?
Shepherd Meats High-Quality beef is rare to find. It’s not the typical meat you find at your local supermarket or butcher store. Shepherd Meats offers USDA Upper 2/3rd Choice, USDA Prime, American Wagyu with Beef Marble Scores (BMS) of 4-6, 6-8, and 8-12. Refer to our description section on the site and review “What is BMS?” for more information.
WHY DOES SHEPHERD MEATS SINGLE SOURCE ITS BEEF, AND WHAT DOES SINGLE SOURCE MEAN?
In simple terms, single sourcing means the ground beef or burger you’re eating comes from one source, one type of cow, not multiple cows; it came from a “single source.”
When you walk into your local grocery store and purchase ground meat, it’s more than likely the beef your buying came from a mix of many cattle. Sometimes hundreds even thousands of mixed breeds which come from various continents of the world. The animals differ in size, weight, and kind; and yes, even dairy herds are in the mix. The muscle tissue and fibers of hundreds of unknown cows could be in a single burger. Imagine, animals that once lived side by side with each other now chopped and formed to create a particular burger. That’s not how nature intended us to eat.
Single sourced beef offers respect and honor to the animal for its sacrifice. It gives a level of assurance and comfort to the Shepherd Meats family; our members appreciate the traceability factors and knowing their beef comes from a single source.
“Tayyeb” and “Halal” calls for the end of industrialized animal production and unethical processing procedures. Ground Beef from cows that are grass-fed and raised without antibiotics produce purer and safer beef. Sustainable methods of raising cattle are what Shepherd Meats delivers, from farm to fork.
IS SHEPHERD MEATS SUSTAINABLE?
Completely! We adhere to the highest levels of sustainability standards and practices.
HOW DOES SHEPHERD MEATS OPERATE?
Shepherd Meats is a direct to consumer meat logistics company. We offer Hand-Harvested, Halal, premium meats and trusted farm-to-fork delivery systems.